Strong 2025 growth driven by the company’s commitment to innovation and customer service
Zapmoto, the leader in providing valet pickup and delivery of vehicles for servicing at automotive dealerships, announced strong Q1 through Q3 growth with a doubling of revenue and a 3.5x increase in dealerships using their software. As macroeconomic factors like the tariff uncertainty in the automotive industry are taking a hit on sales, dealerships are looking to bring more customers into the service lane with the white glove service that Zapmoto provides through valet pickup and delivery - PDEL - of customer cars for dealership servicing.
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A Houston-area dealership doubled trips (132 → 273), lifted RO spend by 60%, saved ~364 labor hours monthly, and added ~$1.2M in annual PDEL revenue.
Zapmoto works with 6 of the top 10 dealership groups, and its platform provides a comprehensive solution for dealerships, handling everything from scheduling and dispatch to insurance and customer communication. This allows dealerships to offer a premium service experience without the operational overhead. The company's continued investment in its technology and customer support has solidified its position as a market leader.
“Dealers are being hit by a multitude of factors impacting their bottom line. From the uncertainty around tariffs, to customers pulling back spending because of high interest rates, the impact the service lane is going to have on dealerships’ bottom line is going to grow,” said Clint Curtis, Founder and CEO of Zapmoto. “Our mission is to enable dealers to give white glove service of pickup and delivery of vehicles coming in for service, without the manual labor and hassle of scheduling, staffing, insurance and tracking falling on the dealer. Zapmoto makes it easy and seamless for the dealership, while providing a white glove high touch experience for their customer, so they can focus on generating repeat business in the service lane.”
Zapmoto enables a dealership to focus their attention on growing their business rather than manual labor. Doggett Ford South Loop, a Houston area dealership, doubled trips, lifted the repair order spend by 60%, saved more than 36 labor hours monthly, and added $1.2M in annual PDEL revenue.
"At Doggett Ford South Loop, we're thrilled to partner with Zapmoto, whose seamless pickup and delivery service has become a game-changer for our service customers. Their team does a fantastic job every time, making vehicle maintenance effortless and convenient—whether our customers are at work, home, or on the go,” said Kamron McNulty, Service Director at Doggett Ford South Loop. “This invaluable perk not only boosts customer satisfaction but also drives meaningful additional business per repair order while elevating our CSI scores. Zapmoto isn't just a vendor; they're a true extension of our commitment to exceptional service."
About Zapmoto
Zapmoto is the leading provider of valet pickup and delivery software for vehicle servicing at automotive dealerships. The company's innovative platform enables dealerships to offer a seamless, white-glove service experience to their customers, driving increased service lane revenue and enhancing customer satisfaction. Zapmoto is committed to empowering dealerships to thrive in a competitive market by simplifying complex logistics and elevating the customer experience. For more information, visit www.zapmoto.com
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Zapmoto works with 6 of the top 10 dealership groups, and its platform provides a comprehensive solution for dealerships, handling everything from scheduling and dispatch to insurance and customer communication.
Contacts
Patrick Mendoza
mendozap@aristoscomms.com