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loanDepot Announces Year-End and Fourth Quarter 2024 Financial Results

Revenue increased 9% for the year on higher pull-through weighted gain on sale margin and volume, driving significant reduction of losses.

Full-year 2024 highlights:

  • Revenue increased 9% to $1.06 billion and adjusted revenue increased 10% to $1.10 billion compared to 2023.
  • Pull-through weighted gain on sale margin grew to 317 basis points, up 42 bps compared to 2023.
  • Net loss of $202 million, including $25 million of cybersecurity related costs, compared with prior year net loss of $236 million.
  • Adjusted net loss of $95 million, compared with prior year adjusted net loss of $152 million, reflecting the positive impact of higher revenue and cost productivity.
  • Adjusted EBITDA of $84 million compared with $6 million in 2023.
  • Successfully refinanced 2025 corporate debt - extended maturity and reduced outstanding corporate debt by $137 million.

Fourth quarter 2024 highlights:

  • Revenue increased 13% to $257 million and adjusted revenue increased 6% to $267 million compared to the prior year on higher volume and pull-through weighted gain on sale margin.
  • Expanded network of joint venture partnerships with new agreements with Smith Douglas Homes and Onx Homes.
  • Pull-through weighted gain on sale margin grew 38 basis points to 334 basis points.
  • Net loss of $67 million compared with net loss of $60 million in the prior year.
  • Adjusted net loss of $47 million compared with prior year adjusted net loss of $27 million, primarily reflecting higher volume-related costs associated with increased volumes experienced during the third quarter 2024.
  • Strong liquidity profile with cash balance of $422 million.

 

loanDepot, Inc. (NYSE: LDI), (together with its subsidiaries, “loanDepot” or the “Company”), a leading provider of products and services that power the homeownership journey, today announced results for the fourth quarter ended December 31, 2024.

“2024 was a year of significant progress for loanDepot with the completion of our Vision 2025 strategic program,” said President and Chief Executive Officer Frank Martell. “The strategic imperatives of Vision 2025 served as our roadmap for successfully navigating the historical downturn in the housing and mortgage markets over the past three years. As the Company enters 2025, I believe team loanDepot is positioned to accelerate revenue growth and continue our progress towards sustainable profitability under the auspices of Project North Star that we announced in November 2024, and under Anthony Hsieh’s new leadership that was announced last week.

“The U.S. housing and mortgage markets are substantial in size and hold many opportunities for loanDepot to grow and realize its strategic objectives. When the market inevitably recovers, the successful execution of Project North Star is expected to position loanDepot to become the technology and data driven lending partner of choice for today’s first-time homeowners through their entire homeownership journey.”

“2024 was a successful year for loanDepot from a financial point of view,” said David Hayes, Chief Financial Officer. “We grew revenue, expanded margins, reduced our corporate debt and made important investments in productivity initiatives that benefited the year. Importantly, during the third quarter we demonstrated our significant operational progress by achieving profitability during a period of modest market improvement. Our investments in products and operating leverage will provide the foundation for additional momentum in 2025 and beyond.”

Fourth Quarter Highlights:

Financial Summary

 

Three Months Ended

 

Year Ended

($ in thousands except per share data)

(Unaudited)

Dec 31,

2024

 

Sep 30,

2024

 

Dec 31,

2023

 

Dec 31,

2024

 

Dec 31,

2023

Rate lock volume

$

7,648,829

 

 

$

9,792,423

 

 

$

6,417,419

 

 

$

32,541,852

 

 

$

32,155,455

 

Pull-through weighted lock volume(1)

 

5,592,527

 

 

 

6,748,057

 

 

 

4,407,386

 

 

 

22,854,729

 

 

 

21,475,262

 

Loan origination volume

 

7,188,186

 

 

 

6,659,329

 

 

 

5,370,708

 

 

 

24,496,500

 

 

 

22,671,731

 

Gain on sale margin(2)

 

2.60

%

 

 

3.33

%

 

 

2.43

%

 

 

2.96

%

 

 

2.60

%

Pull-through weighted gain on sale margin(3)

 

3.34

%

 

 

3.29

%

 

 

2.96

%

 

 

3.17

%

 

 

2.75

%

Financial Results

 

 

 

 

 

 

 

 

 

Total revenue

$

257,464

 

 

$

314,598

 

 

$

228,626

 

 

$

1,060,235

 

 

$

974,022

 

Total expense

 

341,588

 

 

 

311,003

 

 

 

302,571

 

 

 

1,303,084

 

 

 

1,252,330

 

Net (loss) income

 

(67,466

)

 

 

2,672

 

 

 

(59,771

)

 

 

(202,151

)

 

 

(235,512

)

Diluted (loss) earnings per share

$

(0.17

)

 

$

0.01

 

 

$

(0.16

)

 

$

(0.53

)

 

$

(0.63

)

Non-GAAP Financial Measures(4)

 

 

 

 

 

 

 

 

 

Adjusted total revenue

$

266,594

 

 

$

329,499

 

 

$

251,395

 

 

$

1,104,910

 

 

$

1,007,248

 

Adjusted net (loss) income

 

(47,017

)

 

 

7,077

 

 

 

(26,702

)

 

 

(94,823

)

 

 

(151,641

)

Adjusted (LBITDA) EBITDA

 

(15,071

)

 

 

63,742

 

 

 

14,902

 

 

 

83,749

 

 

 

6,441

 

(1)

Pull-through weighted rate lock volume is the principal balance of loans subject to interest rate lock commitments, net of a pull-through factor for the loan funding probability.

(2)

Gain on sale margin represents the total of (i) gain on origination and sale of loans, net, and (ii) origination income, net, divided by loan origination volume during period.

(3)

Pull-through weighted gain on sale margin represents the total of (i) gain on origination and sale of loans, net, and (ii) origination income, net, divided by the pull-through weighted rate lock volume.

(4)

See “Non-GAAP Financial Measures” for a discussion of Non-GAAP Financial Measures and a reconciliation of these metrics to their closest GAAP measure.

Year-over-Year Operational Highlights

  • Non-volume1 related expenses increased $5.3 million from the fourth quarter of 2023, primarily due to higher headcount related salary expenses, offset somewhat by lower interest, occupancy and general and administrative expenses.
  • Accrued $1.9 million expense associated with the first quarter cybersecurity incident (the “Cybersecurity Incident”).
  • Recognized a net recovery of restructuring and impairment charges totaling $0.6 million, compared to a charge of $4.3 million during the fourth quarter of 2023.
  • Pull-through weighted lock volume of $5.6 billion for the fourth quarter of 2024, an increase of $1.2 billion or 27% from the fourth quarter of 2023.
  • Loan origination volume for the fourth quarter of 2024 was $7.2 billion, an increase of $1.8 billion or 34% from the fourth quarter of 2023.
  • Purchase volume totaled 58% of total loans originated during the fourth quarter, down from 76% during the fourth quarter of 2023, reflecting the increased demand for refinance transactions during the period of lower market rates experienced during the third quarter 2024, which were still being closed during the fourth quarter.
  • Our preliminary organic refinance consumer direct recapture rate2 increased to 76% from the fourth quarter 2023’s recapture rate of 57%.
  • Net loss for the fourth quarter of 2024 of $67.5 million as compared to net loss of $59.8 million in the fourth quarter of 2023. Net loss widened primarily due to higher volume related expenses from locks taken during the third quarter 2024 period of lower market rates, offset somewhat by increased revenue.
  • Adjusted net loss for the fourth quarter of 2024 was $47.0 million as compared to adjusted net loss of $26.7 million for the fourth quarter of 2023.

Outlook for the first quarter of 2025

  • Origination volume of between $4.5 billion and $5.5 billion.
  • Pull-through weighted rate lock volume of between $4.8 billion and $5.8 billion.
  • Pull-through weighted gain on sale margin of between 320 basis points and 340 basis points.

____________________

1
Volume related expenses include commissions, marketing and advertising expense, and direct origination expense. All remaining expenses are considered non-volume related. Marketing and advertising expense has been included in the volume related category beginning this quarter as management considers the majority of these costs to fluctuate with market volumes.

2 We define organic refinance consumer direct recapture rate as the total unpaid principal balance (“UPB”) of loans in our servicing portfolio that are paid in full for purposes of refinancing the loan on the same property, with the Company acting as lender on both the existing and new loan, divided by the UPB of all loans in our servicing portfolio that paid in full for the purpose of refinancing the loan on the same property. The recapture rate is finalized following the publication date of this release when external data becomes available.

Servicing

 

 

Three Months Ended

 

Year Ended

Servicing Revenue Data:

($ in thousands)

(Unaudited)

 

Dec 31,

2024

 

Sep 30,

2024

 

Dec 31,

2023

 

Dec 31,

2024

 

Dec 31,

2023

Due to collection/realization of cash flows

 

$

(43,227

)

 

$

(41,498

)

 

$

(34,433

)

 

$

(163,010

)

 

$

(149,211

)

 

 

 

 

 

 

 

 

 

 

 

Due to changes in valuation inputs or assumptions

 

 

68,228

 

 

 

(52,557

)

 

 

(71,195

)

 

 

59,538

 

 

 

2,227

 

Realized (losses) gains on sale of servicing rights

 

 

(56

)

 

 

32

 

 

 

55

 

 

 

(3,036

)

 

 

12,466

 

Net (losses) gains from derivatives hedging servicing rights

 

 

(77,302

)

 

 

37,624

 

 

 

48,371

 

 

 

(101,177

)

 

 

(47,919

)

Changes in fair value of servicing rights, net of hedging gains and losses

 

 

(9,130

)

 

 

(14,901

)

 

 

(22,769

)

 

 

(44,675

)

 

 

(33,226

)

Other realized losses on sales of servicing rights (1)

 

 

(162

)

 

 

(164

)

 

 

(247

)

 

 

(7,453

)

 

 

(1,980

)

Changes in fair value of servicing rights, net

 

$

(52,519

)

 

$

(56,563

)

 

$

(57,449

)

 

$

(215,138

)

 

$

(184,417

)

 

 

 

 

 

 

 

 

 

 

 

Servicing fee income (2)

 

$

108,426

 

 

$

124,133

 

 

$

132,482

 

 

$

481,699

 

 

$

492,811

 

(1)

Includes the (provision) recovery for sold MSRs and broker fees.

(2)

Servicing fee income for the three months and year ended December 31, 2023, has been adjusted to incorporate earnings credits, which were previously classified as part of net interest income.

 

 

Three Months Ended

 

Year Ended

Servicing Rights, at Fair Value:

($ in thousands)

(Unaudited)

 

Dec 31,

2024

 

Sep 30,

2024

 

Dec 31,

2023

 

Dec 31,

2024

 

Dec 31,

2023

Balance at beginning of period

 

$

1,526,013

 

 

$

1,566,463

 

 

$

2,038,654

 

 

$

1,985,718

 

 

$

2,025,136

 

Additions

 

 

75,547

 

 

 

62,039

 

 

 

62,158

 

 

 

252,076

 

 

 

277,387

 

Sales proceeds

 

 

(10,995

)

 

 

(8,466

)

 

 

(9,521

)

 

 

(514,772

)

 

 

(180,687

)

Changes in fair value:

 

 

 

 

 

 

 

 

 

 

Due to changes in valuation inputs or assumptions

 

 

68,228

 

 

 

(52,557

)

 

 

(71,195

)

 

 

59,538

 

 

 

2,227

 

Due to collection/realization of cash flows

 

 

(43,227

)

 

 

(41,498

)

 

 

(34,433

)

 

 

(163,010

)

 

 

(149,211

)

Realized (losses) gains on sales of servicing rights

 

 

(56

)

 

 

32

 

 

 

55

 

 

 

(4,040

)

 

 

10,866

 

Total changes in fair value

 

 

24,945

 

 

 

(94,023

)

 

 

(105,573

)

 

 

(107,512

)

 

 

(136,118

)

Balance at end of period (1)

 

$

1,615,510

 

 

$

1,526,013

 

 

$

1,985,718

 

 

$

1,615,510

 

 

$

1,985,718

 

(1)

Balances are net of $18.2 million, $16.7 million, and $14.0 million of servicing rights liability as of December 31, 2024, September 30, 2024, and December 31, 2023, respectively.

 

 

 

% Change

Servicing Portfolio Data:

($ in thousands)

(Unaudited)

Dec 31,

2024

 

Sep 30,

2024

 

Dec 31,

2023

 

Dec-24

vs

Sep-24

 

Dec-24

vs

Dec-23

Servicing portfolio (unpaid principal balance)

$

115,971,984

 

 

$

114,915,206

 

 

$

145,090,199

 

 

0.9

%

 

(20.1

)%

 

 

 

 

 

 

 

 

 

 

Total servicing portfolio (units)

 

417,875

 

 

 

409,344

 

 

 

496,894

 

 

2.1

 

 

(15.9

)

 

 

 

 

 

 

 

 

 

 

60+ days delinquent ($)

$

1,826,105

 

 

$

1,654,955

 

 

$

1,392,606

 

 

10.3

 

 

31.1

 

60+ days delinquent (%)

 

1.6

%

 

 

1.4

%

 

 

1.0

%

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Servicing rights, net to UPB

 

1.4

%

 

 

1.3

%

 

 

1.4

%

 

 

 

 

Balance Sheet Highlights

 

 

 

 

 

 

% Change

 

($ in thousands)

(Unaudited)

Dec 31,

2024

 

Sep 30,

2024

 

Dec 31,

2023

 

Dec-24

vs

Sep-24

 

Dec-24

vs

Dec-23

Cash and cash equivalents

$

421,576

 

$

483,048

 

$

660,707

 

(12.7

)%

 

(36.2

)%

Loans held for sale, at fair value

 

2,603,735

 

 

2,790,284

 

 

2,132,880

 

(6.7

)

 

22.1

 

Loans held for investment, at fair value

 

116,627

 

 

122,066

 

 

 

(4.5

)

 

NM

 

Servicing rights, at fair value

 

1,633,661

 

 

1,542,720

 

 

1,999,763

 

5.9

 

 

(18.3

)

Total assets

 

6,344,028

 

 

6,417,627

 

 

6,151,048

 

(1.1

)

 

3.1

 

Warehouse and other lines of credit

 

2,377,127

 

 

2,565,713

 

 

1,947,057

 

(7.4

)

 

22.1

 

Total liabilities

 

5,837,417

 

 

5,825,578

 

 

5,446,564

 

0.2

 

 

7.2

 

Total equity

 

506,611

 

 

592,049

 

 

704,484

 

(14.4

)

 

(28.1

)

An increase in loans held for sale at December 31, 2024, resulted in a corresponding increase in the balance on our warehouse lines of credit. Total funding capacity with our lending partners was $3.7 billion at December 31, 2024, and $3.1 billion at December 31, 2023. Available borrowing capacity was $1.2 billion at December 31, 2024.

Consolidated Statements of Operations

($ in thousands except per share data)

Three Months Ended

 

Year Ended

 

Dec 31,

2024

 

Sep 30,

2024

 

Dec 31,

2023

 

Dec 31,

2024

 

Dec 31,

2023

 

(Unaudited)

 

(Unaudited)

 

 

REVENUES:

 

 

 

 

 

 

 

 

 

Interest income

$

41,835

 

 

$

38,673

 

 

$

34,992

 

 

$

146,485

 

 

$

133,263

 

Interest expense

 

(40,491

)

 

 

(39,488

)

 

 

(33,686

)

 

 

(147,328

)

 

 

(130,145

)

Net interest income (expense)

 

1,344

 

 

 

(815

)

 

 

1,306

 

 

 

(843

)

 

 

3,118

 

 

 

 

 

 

 

 

 

 

 

Gain on origination and sale of loans, net

 

161,071

 

 

 

198,027

 

 

 

113,185

 

 

 

642,078

 

 

 

524,521

 

Origination income, net

 

25,515

 

 

 

23,675

 

 

 

17,120

 

 

 

82,290

 

 

 

65,209

 

Servicing fee income

 

108,426

 

 

 

124,133

 

 

 

132,482

 

 

 

481,699

 

 

 

492,811

 

Change in fair value of servicing rights, net

 

(52,519

)

 

 

(56,563

)

 

 

(57,449

)

 

 

(215,138

)

 

 

(184,417

)

Other income

 

13,627

 

 

 

26,141

 

 

 

21,982

 

 

 

70,149

 

 

 

72,780

 

Total net revenues

 

257,464

 

 

 

314,598

 

 

 

228,626

 

 

 

1,060,235

 

 

 

974,022

 

 

 

 

 

 

 

 

 

 

 

EXPENSES:

 

 

 

 

 

 

 

 

 

Personnel expense

 

163,800

 

 

 

161,330

 

 

 

132,752

 

 

 

600,483

 

 

 

573,010

 

Marketing and advertising expense

 

36,860

 

 

 

36,282

 

 

 

28,360

 

 

 

132,671

 

 

 

132,880

 

Direct origination expense

 

21,392

 

 

 

23,120

 

 

 

16,790

 

 

 

84,234

 

 

 

67,141

 

General and administrative expense

 

50,344

 

 

 

22,984

 

 

 

55,258

 

 

 

204,231

 

 

 

212,732

 

Occupancy expense

 

4,321

 

 

 

4,800

 

 

 

5,433

 

 

 

19,434

 

 

 

23,516

 

Depreciation and amortization

 

8,779

 

 

 

8,931

 

 

 

9,922

 

 

 

36,108

 

 

 

41,261

 

Servicing expense

 

12,218

 

 

 

8,427

 

 

 

8,572

 

 

 

37,373

 

 

 

27,687

 

Other interest expense

 

43,874

 

 

 

45,129

 

 

 

45,484

 

 

 

188,550

 

 

 

174,103

 

Total expenses

 

341,588

 

 

 

311,003

 

 

 

302,571

 

 

 

1,303,084

 

 

 

1,252,330

 

 

 

 

 

 

 

 

 

 

 

(Loss) income before income taxes

 

(84,124

)

 

 

3,595

 

 

 

(73,945

)

 

 

(242,849

)

 

 

(278,308

)

Income tax (benefit) expense

 

(16,658

)

 

 

923

 

 

 

(14,174

)

 

 

(40,698

)

 

 

(42,796

)

Net (loss) income

 

(67,466

)

 

 

2,672

 

 

 

(59,771

)

 

 

(202,151

)

 

 

(235,512

)

Net (loss) income attributable to noncontrolling interests

 

(34,232

)

 

 

1,303

 

 

 

(32,578

)

 

 

(103,820

)

 

 

(125,370

)

Net (loss) income attributable to loanDepot, Inc.

$

(33,234

)

 

$

1,369

 

 

$

(27,193

)

 

$

(98,331

)

 

$

(110,142

)

 

 

 

 

 

 

 

 

 

 

Basic (loss) income per share

$

(0.17

)

 

$

0.01

 

 

$

(0.15

)

 

$

(0.53

)

 

$

(0.63

)

Diluted (loss) income per share

$

(0.17

)

 

$

0.01

 

 

$

(0.16

)

 

$

(0.53

)

 

$

(0.63

)

 

 

 

 

 

 

 

 

 

 

Weighted average shares outstanding

 

 

 

 

 

 

 

 

 

Basic

 

193,413,971

 

 

 

185,385,271

 

 

 

178,888,225

 

 

 

185,641,675.00

 

 

 

174,906,063.00

 

Diluted

 

193,413,971

 

 

 

332,532,984

 

 

 

326,288,272

 

 

 

185,641,675.00

 

 

 

174,906,063.00

 

Consolidated Balance Sheets

($ in thousands)

Dec 31,

2024

 

Sep 30,

2024

 

Dec 31,

2023

 

(Unaudited)

 

 

ASSETS

 

 

 

 

 

Cash and cash equivalents

$

421,576

 

$

483,048

 

$

660,707

Restricted cash

 

105,645

 

 

95,593

 

 

85,149

Loans held for sale, at fair value

 

2,603,735

 

 

2,790,284

 

 

2,132,880

Loans held for investment, at fair value

 

116,627

 

 

122,066

 

 

Derivative assets, at fair value

 

44,389

 

 

68,647

 

 

93,574

Servicing rights, at fair value

 

1,633,661

 

 

1,542,720

 

 

1,999,763

Trading securities, at fair value

 

87,466

 

 

92,324

 

 

92,901

Property and equipment, net

 

61,079

 

 

62,974

 

 

70,809

Operating lease right-of-use asset

 

20,432

 

 

23,020

 

 

29,433

Loans eligible for repurchase

 

995,398

 

 

860,300

 

 

711,371

Investments in joint ventures

 

18,113

 

 

17,899

 

 

20,363

Other assets

 

235,907

 

 

258,752

 

 

254,098

Total assets

$

6,344,028

 

$

6,417,627

 

$

6,151,048

 

 

 

 

 

 

LIABILITIES AND EQUITY

 

 

 

 

 

LIABILITIES:

 

 

 

 

 

Warehouse and other lines of credit

$

2,377,127

 

$

2,565,713

 

$

1,947,057

Accounts payable and accrued expenses

 

379,439

 

 

381,543

 

 

379,971

Derivative liabilities, at fair value

 

25,060

 

 

22,143

 

 

84,962

Liability for loans eligible for repurchase

 

995,398

 

 

860,300

 

 

711,371

Operating lease liability

 

33,190

 

 

38,538

 

 

49,192

Debt obligations, net

 

2,027,203

 

 

1,957,341

 

 

2,274,011

Total liabilities

 

5,837,417

 

 

5,825,578

 

 

5,446,564

EQUITY:

 

 

 

 

 

Total equity

 

506,611

 

 

592,049

 

 

704,484

Total liabilities and equity

$

6,344,028

 

$

6,417,627

 

$

6,151,048

Loan Origination and Sales Data

 

($ in thousands)

(Unaudited)

 

Three Months Ended

 

Year Ended

 

Dec 31,

2024

 

Sep 30,

2024

 

Dec 31,

2023

 

Dec 31,

2024

 

Dec 31,

2023

Loan origination volume by type:

 

 

 

 

 

 

 

 

 

 

Conventional conforming

 

$

3,331,526

 

$

3,254,702

 

$

2,830,776

 

$

12,322,808

 

$

12,206,382

FHA/VA/USDA

 

 

2,938,168

 

 

2,564,827

 

 

2,062,928

 

 

9,428,124

 

 

8,434,095

Jumbo

 

 

368,518

 

 

300,086

 

 

81,591

 

 

1,015,305

 

 

487,142

Other

 

 

549,974

 

 

539,714

 

 

395,413

 

 

1,730,263

 

 

1,544,112

Total

 

$

7,188,186

 

$

6,659,329

 

$

5,370,708

 

$

24,496,500

 

$

22,671,731

 

 

 

 

 

 

 

 

 

 

 

Loan origination volume by purpose:

 

 

 

 

 

 

 

 

 

 

Purchase

 

$

4,139,542

 

$

4,378,575

 

$

4,071,761

 

$

16,197,535

 

$

16,474,927

Refinance - cash out

 

 

2,424,749

 

 

1,954,071

 

 

1,221,538

 

 

7,085,329

 

 

5,821,102

Refinance - rate/term

 

 

623,895

 

 

326,683

 

 

77,409

 

 

1,213,636

 

 

375,702

Total

 

$

7,188,186

 

$

6,659,329

 

$

5,370,708

 

$

24,496,500

 

$

22,671,731

 

 

 

 

 

 

 

 

 

 

 

Loans sold:

 

 

 

 

 

 

 

 

 

 

Servicing retained

 

$

4,421,935

 

$

3,818,375

 

$

3,825,478

 

$

15,238,250

 

$

15,222,156

Servicing released

 

 

2,937,984

 

 

2,487,589

 

 

1,572,369

 

 

8,771,900

 

 

7,918,029

Total

 

$

7,359,919

 

$

6,305,964

 

$

5,397,847

 

$

24,010,150

 

$

23,140,185

 

 

 

 

 

 

 

 

 

 

 

Fourth Quarter Earnings Call

Management will host a conference call and live webcast today at 5:00 p.m. ET to discuss the Company’s financial and operational highlights followed by a question-and-answer session.

The conference call can be accessed by registering online at https://registrations.events/direct/Q4I4144763980 at which time registrants will receive dial-in information as well as a conference ID. At the time of the call, participants will dial in using the participant number and conference ID provided upon registration.

A live audio webcast of the conference call will also be available via the Company's website, investors.loandepot.com, under Events & Presentation tab. A replay of the webcast will be made available on the Investor Relations website following the conclusion of the event.

For more information about loanDepot, please visit the company’s Investor Relations website: investors.loandepot.com.

Non-GAAP Financial Measures

To provide investors with information in addition to our results as determined by GAAP, we disclose certain non-GAAP measures to assist investors in evaluating our financial results. We believe these non-GAAP measures provide useful information to investors regarding our results of operations because each measure assists both investors and management in analyzing and benchmarking the performance and value of our business. They facilitate company-to-company operating performance comparisons by backing out potential differences caused by variations in hedging strategies, changes in valuations, capital structures (affecting interest expense on non-funding debt), taxation, the age and book depreciation of facilities (affecting relative depreciation expense), and other cost or benefit items which may vary for different companies for reasons unrelated to operating performance. These non-GAAP measures include our Adjusted Total Revenue, Adjusted Net Income (Loss), Adjusted Diluted Weighted Average Shares Outstanding, and Adjusted EBITDA (LBITDA). We exclude from these non-GAAP financial measures the change in fair value of MSRs, gains (losses) from the sale of MSRs and related hedging gains and losses that represent realized and unrealized adjustments resulting from changes in valuation, mostly due to changes in market interest rates, and are not indicative of the Company’s operating performance or results of operation. Beginning in the second quarter of 2024, we began to include the gains (losses) from the sale of MSRs in valuation changes in servicing rights, net of hedging gains and losses to appropriately capture all valuation changes in MSRs up to and including the sales date. Prior periods have been revised to conform with this new presentation. We have excluded expenses directly related to the Cybersecurity Incident, net of insurance recoveries during fiscal 2024, including costs to investigate and remediate the Cybersecurity Incident, the costs of customer notifications and identity protection, and professional fees, including legal expenses, litigation settlement costs, and commission guarantees. We also exclude stock-based compensation expense, which is a non-cash expense, gains or losses on extinguishment of debt and disposal of fixed assets, non-cash goodwill impairment, and other impairment charges to intangible assets and operating lease right-of-use assets, as well as certain costs associated with our restructuring efforts, as management does not consider these costs to be indicative of our performance or results of operations. Adjusted EBITDA (LBITDA) includes interest expense on funding facilities, which are recorded as a component of “net interest income (expense),” as these expenses are a direct operating expense driven by loan origination volume. By contrast, interest expense on our non-funding debt is a function of our capital structure and is therefore excluded from Adjusted EBITDA (LBITDA). Adjustments for income taxes are made to reflect historical results of operations on the basis that it was taxed as a corporation under the Internal Revenue Code, and therefore subject to U.S. federal, state and local income taxes. Adjustments to Diluted Weighted Average Shares Outstanding assumes the pro forma conversion of weighted average Class C common stock to Class A common stock. These non-GAAP measures have limitations as analytical tools and should not be considered in isolation or as a substitute for revenue, net income, or any other operating performance measure calculated in accordance with GAAP, and may not be comparable to a similarly titled measure reported by other companies. Some of these limitations are:

  • They do not reflect every cash expenditure, future requirements for capital expenditures or contractual commitments;
  • Adjusted EBITDA (LBITDA) does not reflect the significant interest expense or the cash requirements necessary to service interest or principal payment on our debt;
  • Although depreciation and amortization are non-cash charges, the assets being depreciated and amortized will often have to be replaced or require improvements in the future, and Adjusted Total Revenue, Adjusted Net Income (Loss), and Adjusted EBITDA (LBITDA) do not reflect any cash requirement for such replacements or improvements; and
  • They are not adjusted for all non-cash income or expense items that are reflected in our statements of cash flows.

Because of these limitations, Adjusted Total Revenue, Adjusted Net Income (Loss), Adjusted Diluted Weighted Average Shares Outstanding, and Adjusted EBITDA (LBITDA) are not intended as alternatives to total revenue, net income (loss), net income (loss) attributable to the Company, or Diluted Earnings (Loss) Per Share or as an indicator of our operating performance and should not be considered as measures of discretionary cash available to us to invest in the growth of our business or as measures of cash that will be available to us to meet our obligations. We compensate for these limitations by using Adjusted Total Revenue, Adjusted Net Income (Loss), Adjusted Diluted Weighted Average Shares Outstanding, and Adjusted EBITDA (LBITDA) along with other comparative tools, together with U.S. GAAP measurements, to assist in the evaluation of operating performance. See below for a reconciliation of these non-GAAP measures to their most comparable U.S. GAAP measures.

Reconciliation of Total Revenue to Adjusted Total Revenue

($ in thousands)

(Unaudited)

 

Three Months Ended

 

Year Ended

 

Dec 31,

2024

 

Sep 30,

2024

 

Dec 31,

2023

 

Dec 31,

2024

 

Dec 31,

2023

Total net revenue

 

$

257,464

 

$

314,598

 

$

228,626

 

$

1,060,235

 

$

974,022

Valuation changes in servicing rights, net of hedging gains and losses(1)

 

 

9,130

 

 

14,901

 

 

22,769

 

 

44,675

 

 

33,226

Adjusted total revenue

 

$

266,594

 

$

329,499

 

$

251,395

 

$

1,104,910

 

$

1,007,248

(1)

Represents the change in the fair value of servicing rights due to changes in valuation inputs or assumptions, net of gains or losses from derivatives hedging servicing rights. Beginning in the second quarter of 2024, we began to include the gains (losses) from the sale of MSRs in valuation changes in servicing rights, net of hedging gains and losses to appropriately capture all valuation changes in MSRs up to and including the sales date. Prior periods have been revised to conform with this new presentation.

Reconciliation of Net (Loss) Income to Adjusted Net (Loss) Income

($ in thousands)

(Unaudited)

 

Three Months Ended

 

Year Ended

 

Dec 31,

2024

 

Sep 30,

2024

 

Dec 31,

2023

 

Dec 31,

2024

 

Dec 31,

2023

Net (loss) income attributable to loanDepot, Inc.

 

$

(33,234

)

 

$

1,369

 

 

$

(27,193

)

 

$

(98,331

)

 

$

(110,142

)

Net (loss) income from the pro forma conversion of Class C common shares to Class A common stock (1)

 

 

(34,232

)

 

 

1,303

 

 

 

(32,578

)

 

 

(103,820

)

 

 

(125,370

)

Net (loss) income

 

 

(67,466

)

 

 

2,672

 

 

 

(59,771

)

 

 

(202,151

)

 

 

(235,512

)

Adjustments to the benefit (provision) for income taxes(2)

 

 

7,928

 

 

 

(326

)

 

 

7,776

 

 

 

26,131

 

 

 

32,872

 

Tax-effected net (loss) income

 

 

(59,538

)

 

 

2,346

 

 

 

(51,995

)

 

 

(176,020

)

 

 

(202,640

)

Valuation changes in servicing rights, net of hedging gains and losses(3)

 

 

9,130

 

 

 

14,901

 

 

 

22,769

 

 

 

44,675

 

 

 

33,226

 

Stock-based compensation expense

 

 

5,966

 

 

 

8,200

 

 

 

6,375

 

 

 

24,919

 

 

 

21,993

 

Restructuring charges(4)

 

 

93

 

 

 

1,853

 

 

 

3,517

 

 

 

7,199

 

 

 

11,811

 

Cybersecurity incident(5)

 

 

1,868

 

 

 

(18,880

)

 

 

 

 

 

24,628

 

 

 

 

Loss (gain) on extinguishment of debt

 

 

 

 

 

 

 

 

 

 

 

5,680

 

 

 

(1,690

)

Loss on disposal of fixed assets

 

 

33

 

 

 

3

 

 

 

325

 

 

 

8

 

 

 

1,430

 

Other impairment(6)

 

 

(690

)

 

 

10

 

 

 

455

 

 

 

511

 

 

 

925

 

Tax effect of adjustments(7)

 

 

(3,879

)

 

 

(1,356

)

 

 

(8,148

)

 

 

(26,423

)

 

 

(16,696

)

Adjusted net (loss) income

 

$

(47,017

)

 

$

7,077

 

 

$

(26,702

)

 

$

(94,823

)

 

$

(151,641

)

 

 

 

 

 

 

 

 

 

 

 

(1)

Reflects net (loss) income to Class A common stock and Class D common stock from the pro forma exchange of Class C common stock.

(2)

loanDepot, Inc. is subject to federal, state and local income taxes. Adjustments to the benefit (provision) for income taxes reflect the income tax rates below, and the pro forma assumption that loanDepot, Inc. owns 100% of LD Holdings.

 

Three Months Ended

 

Year Ended

 

Dec 31,

2024

 

Sep 30,

2024

 

Dec 31,

2023

 

Dec 31,

2024

 

Dec 31,

2023

Statutory U.S. federal income tax rate

 

21.00

%

 

21.00

%

 

21.00

%

 

21.00

%

 

21.00

%

State and local income taxes (net of federal benefit)

 

2.16

%

 

4.01

%

 

2.87

%

 

4.17

%

 

5.22

%

Effective income tax rate

 

23.16

%

 

25.01

%

 

23.87

%

 

25.17

%

 

26.22

%

 

 

 

(3)

 

Represents the change in the fair value of servicing rights due to changes in valuation inputs or assumptions, net of gains or losses from derivatives hedging servicing rights, and gains (losses) from the sale of MSRs. Beginning in the second quarter of 2024, we began to include the gains (losses) from the sale of MSRs in valuation changes in servicing rights, net of hedging gains and losses to appropriately capture all valuation changes in MSRs up to and including the sales date. Prior periods have been revised to conform with this new presentation.

 

 

 

(4)

 

Reflects employee severance expense and professional services associated with restructuring efforts subsequent to the announcement of Vision 2025 in July 2022.

 

 

 

(5)

 

Represents expenses directly related to the Cybersecurity Incident, net of insurance recoveries, including costs to investigate and remediate the Cybersecurity Incident, the costs of customer notifications and identity protection, professional fees including legal expenses, litigation settlement costs, and commission guarantees.

 

 

 

(6)

 

Represents lease impairment on corporate and retail locations.

 

 

 

(7)

 

Amounts represent the income tax effect using the aforementioned effective income tax rates, excluding certain discrete tax items.

Reconciliation of Diluted Weighted Average Shares Outstanding to Adjusted Diluted Weighted Average Shares Outstanding

(Unaudited)

 

Three Months Ended

 

Year Ended

 

Dec 31,

2024

 

Sep 30,

2024

 

Dec 31,

2023

 

Dec 31,

2024

 

Dec 31,

2023

Share Data:

 

 

 

 

 

 

 

 

 

 

Diluted weighted average shares of Class A common stock and Class D common stock outstanding

 

193,413,971

 

332,532,984

 

326,288,272

 

185,641,675

 

174,906,063

Assumed pro forma conversion of weighted average Class C common stock to Class A common stock (1)

 

133,595,797

 

 

 

140,148,860

 

147,789,060

Adjusted diluted weighted average shares outstanding

 

327,009,768

 

332,532,984

 

326,288,272

 

325,790,535

 

322,695,123

(1)

Reflects the assumed pro forma exchange and conversion of anti-dilutive Class C common shares.

Reconciliation of Net (Loss) Income to Adjusted (LBITDA) EBITDA

($ in thousands)

(Unaudited)

 

Three Months Ended

 

Year Ended

 

Dec 31,

2024

 

Sep 30,

2024

 

Dec 31,

2023

 

Dec 31,

2024

 

Dec 31,

2023

Net (loss) income

 

$

(67,466

)

 

$

2,672

 

 

$

(59,771

)

 

$

(202,151

)

 

$

(235,512

)

Interest expense - non-funding debt (1)

 

 

43,874

 

 

 

45,129

 

 

 

45,484

 

 

 

188,550

 

 

 

174,103

 

Income tax (benefit) expense

 

 

(16,658

)

 

 

923

 

 

 

(14,174

)

 

 

(40,698

)

 

 

(42,796

)

Depreciation and amortization

 

 

8,779

 

 

 

8,931

 

 

 

9,922

 

 

 

36,108

 

 

 

41,261

 

Valuation changes in servicing rights, net of

hedging gains and losses(2)

 

 

9,130

 

 

 

14,901

 

 

 

22,769

 

 

 

44,675

 

 

 

33,226

 

Stock-based compensation expense

 

 

5,966

 

 

 

8,200

 

 

 

6,375

 

 

 

24,919

 

 

 

21,993

 

Restructuring charges(3)

 

 

93

 

 

 

1,853

 

 

 

3,517

 

 

 

7,199

 

 

 

11,811

 

Cybersecurity incident(4)

 

 

1,868

 

 

 

(18,880

)

 

 

 

 

 

24,628

 

 

 

 

Loss on disposal of fixed assets

 

 

33

 

 

 

3

 

 

 

325

 

 

 

8

 

 

 

1,430

 

Other impairment(5)

 

 

(690

)

 

 

10

 

 

 

455

 

 

 

511

 

 

 

925

 

Adjusted (LBITDA) EBITDA

 

$

(15,071

)

 

$

63,742

 

 

$

14,902

 

 

$

83,749

 

 

$

6,441

 

 

 

 

 

 

 

 

 

 

 

 

 

(1)

 

Represents other interest expense, which includes gain or loss on extinguishment of debt and amortization of debt issuance costs and debt discount, in the Company’s consolidated statements of operations.

 

 

 

(2)

 

Represents the change in the fair value of servicing rights due to changes in valuation inputs or assumptions, net of gains or losses from derivatives hedging servicing rights, and gains (losses) from the sale of MSRs. Beginning in the second quarter of 2024, we began to include the gains (losses) from the sale of MSRs in valuation changes in servicing rights, net of hedging gains and losses to appropriately capture all valuation changes in MSRs up to and including the sales date. Prior periods have been revised to conform with this new presentation.

 

 

 

(3)

 

Reflects employee severance expense and professional services associated with restructuring efforts subsequent to the announcement of Vision 2025 in July 2022.

 

 

 

(4)

 

Represents expenses, directly related to the Cybersecurity Incident, net of insurance recoveries, that occurred in the first quarter of 2024, including costs to investigate and remediate the Cybersecurity Incident, the costs of customer notifications and identity protection, professional fees including legal expenses, litigation settlement costs, and commission guarantees.

 

 

 

(5)

 

Represents lease impairment on corporate and retail locations.

Forward-Looking Statements

This press release and related management commentary contain, and responses to investor questions may contain, forward-looking statements that can be identified by the fact that they do not relate strictly to historical or current facts and may contain the words “believe,” “anticipate,” “expect,” “intend,” “plan,” “predict,” “estimate,” “project,” “will be,” “will continue,” “will likely result,” or other similar words and phrases or future or conditional verbs such as “will,” “may,” “might,” “should,” “would,” or “could” and the negatives of those terms. Examples of forward-looking statements include, but are not limited to, statements about future operations, performance, financial condition, prospects, plans and strategies, including Project North Star, sustainable profitability, revenue growth, and executive management changes.

These forward-looking statements are based on current available operating, financial, economic and other information, and are not guarantees of future performance and are subject to risks, uncertainties and assumptions that are difficult to predict, including but not limited to, the following: our ability to achieve the expected benefits of Project North Star and the success of other business initiatives; our ability to achieve profitability; our loan production volume; our ability to maintain an operating platform and management system sufficient to conduct our business; our ability to maintain warehouse lines of credit and other sources of capital and liquidity; impacts of cybersecurity incidents, cyberattacks, information or security breaches and technology disruptions or failures, of ours or of our third party vendors; the outcome of legal proceedings to which we are a party; our ability to reach a definitive settlement agreement related to the Cybersecurity Incident; adverse changes in macroeconomic and U.S residential real estate and mortgage market conditions, including changes in interest rates; changing federal, state and local laws, as well as changing regulatory enforcement policies and priorities; and other risks detailed in the "Risk Factors" section of loanDepot, Inc.'s Annual Report on Form 10-K for the year ended December 31, 2023, and Quarterly Reports on Form 10-Q as well as any subsequent filings with the Securities and Exchange Commission. Therefore, current plans, anticipated actions, and financial results, as well as the anticipated development of the industry, may differ materially from what is expressed or forecasted in any forward-looking statement. loanDepot does not undertake any obligation to publicly update or revise any forward-looking statement to reflect future events or circumstances, except as required by applicable law.

About loanDepot

At loanDepot (NYSE: LDI), we know home means everything. That’s why we are on a mission to support homeowners with a suite of products and services that fuel the American Dream. Our portfolio of digital-first home purchase, home refinance and home equity lending products make homeownership more accessible, achievable, and rewarding, especially for the increasingly diverse communities of first-time homebuyers we serve. Headquartered in Southern California with local market offices nationwide, loanDepot and its sister real estate and home services company, mellohome, are dedicated to helping customers put down roots and bring dreams to life – all while building stronger communities and a better tomorrow.

LDI-IR

Contacts

Investor Relations Contact:

Gerhard Erdelji

Senior Vice President, Investor Relations

(949) 822-4074

gerdelji@loandepot.com

Media Contact:

Rebecca Anderson

Senior Vice President, Communications & Public Relations

(949) 822-4024

rebeccaanderson@loandepot.com